Working as a Technical Support Analyst: job description and skills requirements
A technical support analyst is responsible for customer service, troubleshooting, and assisting others with technical solutions and fixes. One of the main tasks of a support analyst is to help others to use a specific device or application. Achieving this goal may include research, technical knowledge, and collaboration. Helping others is a major component of this job and in some cases may involve the routine training of others.
Working as a Technical Support Analyst: what skills do you need to know?
- This role requires candidates skilled in Application Support Service, and Support Analysts
- Familiarity with the client-server architecture
- Eager to understand and solve technical issues
- Have good knowledge of and experience with Application Support Service
- Able to effectively switch between different tasks
- Able to notice the finer details and ensure consistent quality
Technical Support Analyst vacancies at Jobspotting